so basically i finally put ina support ticket saying the website(s) are constantly down and its pissing me off so i get this back
Hello, and thank you for contacting AIT. I have looked into this, and the firewall was blocking in-coming connections. I have restarted it, and I can now resolve your services without issue. We apologize for the inconvenience and thank you for your patience. If this does not sufficiently answer your question, please contact us again by reopening this ticket, or by giving us a call.
whatever, theyre fucking gay were moving to a different host in a month or so. :)